Accredited facility has proved to the Agency for Accreditation of Health Care Institutions of Serbia to have:
– Detailed procedures for risk management within the entire facility in order to ensure maximum safety of patient/client
– Comprehensive quality system that actively searches for problems in providing services and tries to solve them.
– Compliance in all key aspects of health care prescribed by the Agency for Accreditation of Health Care Institutions of Serbia.
When the facility receives accreditation there is no guarantee that it will not have any failures in the future, but if and when such failures occur, accredited facility will have established system that detects, corrects and makes sure they will not happen again.
The advantages gained through accreditation are as follows:
– Improvement of the quality of health care by setting optimal and attainable objectives for the fulfilment of standards for accreditation.
– Creating a database of health care facilities that successfully meet certain standards and criteria.
– Reducing health care costs as a result of improvement of the quality of services and patient safety.
– Providing training programs and additional training, as well as providing consulting services to management and staff to improve the profile and the introduction of “good practice” in health care.
– Increasing public confidence in the quality of health care.
– Reducing risk and increasing safety for patients and employees.
Standards, the process of self-assessment and survey have been tested in four pilot hospitals and 16 primary health care centres, that have gone through the complete process of accreditation, within the project of the Ministry of Health and the World Bank “Serbia Health Project”.
Pilot primary care centres:
– “Savski venac”
– “Dr Milutin Ivković”, Palilula
– “Novi Sad”
– “Dr Janoš Hadži”, Bačka Topola
– “Dr Boško Vrebalov”, Zrenjanin
– “Stari grad”, Beograd